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Understanding Behaviors as Forms of Communication

September 23 @ 8:30 am – 11:30 am EDT

Location: The Watermark at Brooklyn Heights
21 Clark St.
Brooklyn NY, 10128

General Course
2 CE credits

Course Description: This general course explores the critical impact dementia and related illnesses have on a person’s ability to communicate. As dementia progresses, communication abilities often change, requiring care partners and professionals to adjust their approach. Participants will gain a deeper understanding of the many ways individuals living with dementia express their needs, even when words may no longer be available.

The course will reframe behaviors that are sometimes labeled as “problematic” by recognizing them as expressions of unmet needs. Strategies will be introduced to proactively identify and respond to these needs, with a focus on the universal principles of trauma-informed care. Facilitators will also provide practical tools to help de-escalate and diffuse challenging situations when they arise.

Designed to be fully interactive, this live interactive webinar encourages engagement through instructor-led discussions, case vignette analysis, and open Q&A. Participants will leave with practical, person-centered strategies to enhance communication and improve quality of care for those living with dementia.

From this course attendees will be able to:

  1. Describe how dementia and related illnesses affect a person’s ability to communicate.
  2. Recognize the various ways individuals living with dementia express their needs, including nonverbal communication.
  3. Reframe “problematic” behaviors as expressions of unmet needs.
  4. Apply trauma-informed care principles to support effective communication and address distress.
  5. Develop person-centered approaches to enhance communication and overall quality of care for individuals living with dementia.

Agenda

8:30am – Breakfast

9:00am – Brief presentations from our sponsors

9:20am – 11:30am – Workshop (10 minute break included)

Full Course Description

Sponsors:

Dragonfly Health

Event Registration: In-Person Continuing Education Event: Understanding Behaviors as Forms of Communication

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