Alzheimer's Foundation of America

Foundation of America

AFA Helpline

If Alzheimer’s is in your life, help is within your reach.  AFA’s National Toll-Free Helpline is open seven days a week and staffed entirely by licensed social workers specifically trained in dementia care.  The Helpline is accessible by phone, email and web chat to assist callers with topics such as:

  • Signs and symptoms of Alzheimer’s disease and other dementia-related illnesses
  • Caring for someone living with Alzheimer’s disease or another dementia-related illness
  • Building a care team and support network
  • Steps caregivers can take to care for themselves
  • Information about brain health and wellness
  • Strategies to discuss memory changes
  • Connecting with local support services

No question is too big or small.

The AFA Helpline is open from 9 am-9 pm ET on weekdays and 9 am-5 pm ET on weekends. Connect with a licensed social worker by:

  • Calling 866-232-8484
  • Sending an email
  • Clicking the web chat icon in the bottom right corner of this page (the web chat feature is translatable for more than 90 different languages).


What Callers Have Said About the AFA Helpline

“You have given me options.” 
“Thank you for being there for my family.” 
“This call far exceeded my expectations.”
“I realize I’m not alone.”
“I am so grateful.”
“I will definitely reach out again.”