AFA Member Close-Up: Zinnia TV Restoring Joy, Dignity & Pride

Zinnia was founded in 2019 and released its app at the end of 2022, after two-and-a-half years of content creation and testing. Today, the platform offers programming tailored to a wide range of interests, including travel, animals, music, nature, baking, whitewater rafting, sewing, sports and faith, and serves about 1,800 subscribers, including long-term care facilities. Designed to feel like familiar television, Zinnia provides a more comfortable viewing experience, free of commercials and confusing storylines.

Zinnia TV is not a babysitter. Because it meets the changing brain where it is by using the right visual and audio input, enabling the loved one to focus and relax, it is suitable for all stages of dementia and memory loss.

Zinnia offers programming tailored to a wide range of interests, including travel, animals, music, nature, baking, whitewater rafting, sewing, sports and faith.

Family members can watch something on Zinnia TV together, or your loved one can enjoy it independently. Zinnia can also be a gentle tool for distraction and redirection during moments of anxiety or for encouraging positive behaviors, such as drinking water. Most importantly, it can help people living with dementia feel capable and successful again.

Schrier shared the story of a gentleman in a care facility who became agitated and couldn’t calm down. Staff led him into a room with a screen. Knowing one of his passions was cars, they put on a Zinnia video displaying various car models. The man immediately walked up to the wall and began educating the staff about each make and model. He became an expert rather than a difficult patient. Dignity restored.

In another instance, a man sat in a wheelchair, nonverbal and seemingly withdrawn. Knowing he had once worked as a newspaper writer, staff played a Zinnia quiz on American literature. When the first question appeared, he suddenly called out, “Tom Sawyer.” He went on to answer every question correctly, his face lighting up with pride, revealing abilities that were still very much there, just waiting to be reached.

Schrier was uniquely qualified to launch a venture like Zinnia TV. Her firsthand experience discovering what worked for her husband, combined with a background in technology, provided an ideal foundation. She worked with Asymetrix, a Paul Allen (Microsoft co-founder) company, managing the IT group. A year later, she was invited to join Vulcan, another Paul Allen company, managing Allen’s personal tech projects, getting disparate systems to talk to each other on a yacht, an airplane or a chateau in Nice. Finally, she was head of tech for the Experience Music Project (Now MoPOP) in Seattle.

Through those connections, she was referred to Frank Lee, who designed Apple’s Memories, the product that lets users turn their photos into videos. Lee brought in Bill Uniowski, with whom he had worked at another startup.

Their Zinnia project attracted the support of a Canadian philanthropist to fund two years of research at three memory care communities in Vancouver, BC, and Vancouver General Hospital (VGH) that was matched by Mitacs, a not-for-profit research organization. Research was conducted by the University of British Columbia in collaboration with VGH.

Zinnia has been validated as an evidence-based dementia care solution shown to reduce emotional distress, foster meaningful connections with people living with dementia, support activities of daily living and help individuals reconnect with their past. Additional studies are underway examining Zinnia’s potential to reduce the use of antipsychotic medications, decrease inter-resident aggression and aid in delirium prevention.

Zinnia is now Schrier’s full-time career and, as a volunteer, she facilitates support groups both under the auspices of Zinnia and independently. She also does speaking engagements, “but Zinnia gets most of [her] work-related time.”

Users can experience a free trial of the streaming service at Zinniatv.com. The cost for a family subscription is $69.99 a year. Care communities pay based on the number of residents they serve; most pay between $25 and $100 a month.

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