AFA Care Connection Webinar Series
1:00 p.m. – 2:00 p.m. ET
Millions of Americans become victims of financial crimes every year. This training will walk you through the accessible, victim-centered approaches at the heart of the updated Taking Action: An Advocate’s Guide to Assisting Victims of Financial Fraud. Learn step-by-step strategies for addressing four major types of financial crime: Identity Theft, Investment Fraud, Mortgage and Lending Fraud, and Mass Marketing Scams. Attendees will receive a foundational background on these four major fraud types, and will learn about their role as advocates when they encounter victims dealing with financial crime
Susan Arthur has spent over 30 years in the financial services industry. She currently works for the Financial Industry Regulatory Authority (FINRA) Investor Education Foundation, where she manages the Investor Protection Campaign.
Laura Cook is the Director of Training & Technical Assistance at the National Center for Victims of Crime (NCVC), and works with multiple NCVC projects. With the Financial Crime Resource Center, Laura travels throughout the country training advocates on financial fraud, and hosts webinars on identity theft, mass marketing fraud, investment and securities fraud, mortgage and lending fraud, and financial exploitation.
Attendee Access Code: 174-101-528
1:00 p.m. – 2:00 p.m. ET
Stress in and of itself is not bad. Contrary to popular opinion, stress is needed to function properly. It provides encouragement and the drive to accomplish what you set out to do in life. However, when stress becomes a way of life, you can easily become distressed. As a caregiver you may find that you are faced with challenging interpersonal relationships with the care team, clients, family and friends. When you are distressed, even close and supportive care teams can experience increased tension. Left unresolved these stressors can result in illness and lead to burnout. In this webinar you will learn the following:
- Explore the roles stress and distress play in the decision- making process and how they impact the well-being of caregivers.
- Identify practical caregiver solutions that you can apply right now to improve your wellness so you can serve others better.
- Explore the rules of healthy professional and family caregiving and the differences between helping and rescuing.
- Define the Caregiver Wellness: U Model of the movement toward social, psychological, physical, intellectual, spiritual, occupational, and financial wellness, while also incorporating
empowerment and resilience.
Attendee Access Code: 383-521-334